HEAT PUMP INSTALL & REPAIR

A heat pump heats and cools your home from a single system, which makes it one of the most efficient ways to stay comfortable in Kentucky and Southern Indiana. Compass Heating & Cooling installs, replaces, and repairs heat pumps for homeowners across the Louisville metro. Our team brings more than 40 years of combined HVAC experience, an A+ Better Business Bureau rating, and a 4.9 star average from 178 Google reviews. We are licensed in Kentucky under license number 349343.

Why Homeowners Trust Compass for Heat Pump Service

We are owner-operated, so you get honest recommendations and clear pricing without pressure. We install and repair all major brands, including Amana, Bryant, Carrier, Lennox, and Trane, and we take the time to match the system to your home and your budget.

Technical Expertise and Accurate Diagnostics

Heat pumps depend on correct refrigerant charge, airflow, and defrost operation. Our technicians are EPA Section 608 certified to handle refrigerant safely, verify charge by subcooling and superheat, test the reversing valve and defrost control, and confirm auxiliary heat staging. On new installations we run a Manual J load calculation, install AHRI matched equipment, and document SEER2 and HSPF2 ratings so you know the efficiency you are paying for. Electrical work follows the National Electrical Code.

Signs You Need Heat Pump Repair or Replacement

• The system runs constantly but struggles to heat or cool
• Ice builds up on the outdoor unit and does not clear
• The unit short cycles or will not switch between heating and cooling
• Unusual noises, or the breaker trips repeatedly
• Energy bills climb without a change in usage
• The system is over 12 to 15 years old with repeated repairs

Our Installation and Repair Process

For repairs we diagnose the system, explain the findings, and quote the work before we start. For replacements we size the system to your home, present efficiency options, install to code, and verify charge, airflow, and defrost operation before we leave.

Verifying Performance After the Job

We confirm refrigerant charge, measure temperature split, check static pressure, and test backup heat so the system delivers rated efficiency through every season.

Why Professional Heat Pump Service Matters

An incorrect charge or poor airflow can cut efficiency and shorten compressor life. The U.S. Department of Energy outlines how proper installation protects performance in its heat pump systems guide. Professional work keeps your system efficient and under warranty.

Why Choose Compass Heating & Cooling

• Licensed in Kentucky, license number 349343
• More than 40 years of combined HVAC experience
• A+ BBB rating and 4.9 stars from 178 Google reviews
• 24/7 emergency service across Kentucky and Indiana
• All major brands and flexible financing

Schedule Heat Pump Service Today

Call (502) 443-1550 or request service online to get started.

Frequently Asked Questions

Do heat pumps work in cold Kentucky winters?
Yes. Modern heat pumps perform well in our climate, and a properly sized system uses auxiliary heat only during the coldest periods.

How long does a heat pump last?
With regular maintenance, most heat pumps last 12 to 15 years.

Should I repair or replace my heat pump?
Newer systems with minor faults are worth repairing. Older units with compressor or repeated failures are usually better replaced.

What do SEER2 and HSPF2 mean?
They rate cooling and heating efficiency. Higher numbers mean lower energy use for the same comfort.

How often should a heat pump be serviced?
Twice a year, before heating and cooling seasons, since the system runs year-round.

Do you service all heat pump brands?
Yes, including Amana, Bryant, Carrier, Lennox, and Trane.

Is financing available?
Yes, we offer flexible financing on new systems.