24/7 EMERGENCY RESPONSE

When Your HVAC Fails, We Don’t Keep You Waiting

No heat in a cold snap? AC gone dark in a heat wave? Compass dispatches licensed emergency technicians day or night across the Louisville area – same-day response with upfront, honest pricing.

Heat or AC Out Right Now?

Don’t wait it out. Our emergency dispatcher is ready to get a tech rolling to your home tonight.

  • Same-day service windows
  • Trucks stocked for most repairs
  • No weekend or after-hours trip fees*
(502) 443-1550
siren

24/7 Dispatch

365 days a year

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2-Hour Response

Avg. time to on-site

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Fully-Stocked Trucks

Fixed on first visit

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Honest Pricing

Flat-rate, no surprises

When To Call

Common HVAC emergencies We Handle

If any of the following is happening in your home right now, don’t wait – call the emergency line. Problems like these can escalate fast, damage equipment, or put your family at risk.

No Heat

Furnace won’t ignite, blowing cold air, or tripping the breaker. Especially urgent when temps drop below freezing – frozen pipes can follow.

HEATING

No Cooling

AC running but blowing warm air, compressor not kicking on, or indoor temps climbing during a heat advisory.

COOLING

Gas or Burning Smell

Rotten egg, sulfur, or electrical burning odor from your system. Shut it down at the thermostat and call immediately.

SAFETY

Water Leaks

Water pooling around the indoor unit, ceiling stains below attic equipment, or a frozen refrigerant line.

WATER DAMAGE

Loud Banging or Grinding

Metal-on-metal sounds, hissing refrigerant, or a whine from the condenser. Small repair can become full replacement.MECHANICAL

MECHANICAL

Ice on the Coil

Outdoor unit iced over, indoor coil frozen, or short-cycling. Often low refrigerant – running it this way kills compressors.

COOLING
Our Process

From your call to comfort in
four simple steps.

You talk to a real person on the first ring, we send a stocked truck, and we diagnose before we charge you a dime in repair work. Here’s what to expect.

01

Call or Book Online

Reach out 24/7 by phone or submit our quick online form for a free estimate.

02

Expert Diagnosis

Our technician arrives fast with camera inspection to pinpoint the exact issue.

03

Fast, Clean Repair

We fix the problem using advanced equipment – hydro jetting, trenchless repair, and more.

04

Guaranteed Results

Your drain flows like new, backed by our satisfaction guarantee and warranty.

Why Compass

The emergency team Louisville Actually Trusts.

We’ve been answering after-hours calls across Louisville, Southern Indiana, and surrounding counties for over a decade. Here’s what that looks like when the worst happens.

Licensed, bonded & insured

Every technician is factory-trained and background-checked. We carry full liability and workers’ comp.

All major brands serviced

Carrier, Trane, Lennox, Rheem, Goodman, York, Bryant, Daikin, Mitsubishi – we repair every residential system.

Financing when you need it

Approval in minutes with flexible terms. A surprise repair shouldn’t mean a surprise bill.

500+ five-star reviews

Rated 4.9 stars on Google. Read stories from neighbors we’ve rescued on the coldest nights of the year.

We answer on the first ring. Even at 3 a.m.

No phone trees, no call centers in another time zone. A Compass dispatcher picks up every emergency call – any hour, any day of the year.

(502) 443-1550
Schedule Call Now

From north to south, east to west, we’ve got every direction of your HVAC needs covered.

Financing

Financing Options

At Compass Heating & Cooling, we believe that comfort shouldn’t have to wait. That’s why we’ve partnered with Wisetack to offer flexible financing options that make it easier to invest in the HVAC solutions your home needs – without the upfront financial strain. Whether you’re installing a new system or tackling an unexpected repair, we’re here to help you stay comfortable on a budget that works for you.

With fast approval, clear terms, and no hidden fees, Wisetack lets you break your purchase into manageable monthly payments. Applying is quick, secure, and won’t impact your credit score. Ask us about financing during your service appointment or contact our team today to learn more!

Apply Now
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Reviews

Reliable heating and air conditioning services for year-round comfort.

From north to south, east to west, we’ve got every direction of your HVAC needs covered.

Compass Heating and Cooling did a phenomenal job. From start to finish, their team was top notch, on time, professional, and clearly committed to high quality service. Jeremy stands out as one of the best technician-owners in the business.

Really easy scheduling. Called in the middle of the night after work and left a message. Was promptly called back a few hours later and they showed up at 9am. Great service and a great tech. Definitely use them if needed.

Great service, quick response, and honest! Rick came out the next day to fix my AC and get us cooled again. He was very honest with great prices compared to others in the area. I will continue to use Compass and recommend them to everyone I know.

I have used Compass a couple different times now and I highly recommend them. Always professional, timely, and fair priced. No pressure, and I feel that they have my best interest in mind.

Timely, efficient, professional. Everything went great.

Service techs were genuine and thorough. A company I highly recommend.

Ryan came in and took care of all of our concerns in a very professional manner. We highly recommend Compass.

Working with Compass Heating & Cooling has been one of the best service experiences I have ever had. Madison was my first contact when I scheduled an A/C maintenance visit and was an excellent representation of the company.

Very professional and on time. Very knowledgeable, good advice.

Friendly, thorough, and helpful. Great customer service.

Compass HVAC is always great to work with.

Both of the technicians were courteous and professional. I felt like they were here to help first and foremost.

Rick, owner of Compass Heating and Cooling, was outstanding from start to finish. He is incredibly personable, takes the time to explain everything clearly, and never makes you feel rushed.

Always on time. Very professional.